Heating-related issue?
Move to boiler, radiator and controls information without returning to the homepage.
View heatingPlumbing services
A direct route for repairs and planned work
Separate urgent leaks from planned replacements, then share the location, timing and practical details that help explain the job.
Plumbing enquiries
Common reasons to get in touch
Start with the visible issue and whether the water can be isolated. The right next step depends on the location, condition and urgency of the problem.
- Leaks and damaged pipework
- Dripping taps and faulty valves
- Toilet repairs and component changes
- Sink and appliance connections
- Planned fixture replacements
Urgent issue or planned improvement?
Separating those two journeys makes it easier to explain the timing, any visible damage and whether the request concerns a repair or an improvement.
Before making contact
Useful details for the enquiry
The location of the issue, whether water can be isolated, when it began, photographs if available and the property postcode can all help shape the next response.
Continue to plumbing enquiryConnected content
Move straight to the useful information
Other services
The full overview provides a concise route to the electrical service summary.
View all servicesAreas covered
Check the core service area and what to include if the property is further away.
Check the areaDescribe the plumbing work
Bring the service, area, timing and project details together in one focused enquiry.